I read with interest the article “Board changes cut-off policy to 28 degrees,” (Saturday, Jan. 1, 2020).
Apparently, there is no policy regarding the age or health condition of the residents inside these homes. I know this because I observed such a cut-off on Monday, Dec. 23.
The last day to pay their bill was Sunday, Dec. 22.
The residents of this home are an 85-year-old with Alzheimer’s and her caregiver son.
They cannot afford a badly needed replacement unit, so try to survive paying the cost of an old, inefficient unit.
The power company was closed Tuesday and Wednesday for the holidays and the Mom’s $209 check, which usually comes on Wednesday, would not arrive until Thursday.
With $127 in the bank, they could not have paid the bill until Thursday.
I can’t help but wonder how many more cutoffs were carried out that Monday.
Maybe a customer’s circumstances need to be considered. Find out when they can pay – if not the whole amount – at least a portion, to give them a few days.
I wonder how many more people feel as I do – that a disabled, elderly person should never, and I mean never, have to suffer in a cold, dark house because they can’t pay a cold winter’s power bill.